Expert Witness Credibility: What Factors Influence Perception?
Expert witness credibility hinges on qualifications, bias, demeanor, methodology, and staying factual. These factors shape judge and jury perceptions crucially.
Expert witness credibility can make or break legal cases. Your expert witness must be credible in the eyes of two audiences: the judge and the jury. Lawsuits frequently depend on how juries interpret expert witness technical or industry standards testimony. A judge’s perception of expert witnesses and their testimony is also extremely critical. A party can move to exclude an expert’s testimony, asking the judge to determine the witness is not credible under the Daubert standard.
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How can you know in advance what makes a credible witness and if juries and judges will see your expert as credible? Here are seven factors worth considering when selecting your next expert witness. The guideposts address personal impressions, federal rules, and precedents concerning expert witness credibility.
Subject Matter and Case Expert
First off, find an expert with the knowledge and experience to speak with authority on your case’s issues. As the witness proponent, it’s your job to communicate the expert’s credentials, education, specialties, publications, and experience to establish their qualifications and credibility. As you read their CV, ask yourself how a judge a jury will view this expert’s credibility.
Less obvious is the need to ensure that your expert knows your case. It’s imperative that your expert study the case facts, records, and materials. The witness may be a renowned expert in the exact medical specialty you need, but if they didn’t read your case medical records, they can easily be tripped up by your opponent. Appearing to opine without knowing the facts of the case will plummet witness credibility. Judges have been known to throw out expert witness testimony when it is clear the expert lacks familiarity with case medical records.
Dig Into Red Flags For Potential Bias
Be sure to dig into any potential bias a jury or judge may perceive in your witness. For example, if your expert provided consulting services to your client 10 years ago, you’ll want to know that and keep looking for another expert. A reasonable juror would perceive that this witness is likely biased in favor of your client, and therefore discount their testimony. When bias is observed, loss of credibility quickly follows.
Moreover, a judge can determine that an expert was swayed by evidence, injury, or the client, and disqualify that witness from submitting a report.
Demeanor and Etiquette
Though it’s easy to assume a learned expert understands basic courtesy and how to present themselves in court, you’d be surprised. Coach your expert on how the judge and jury will perceive them based on body language, dress, and etiquette. Don’t take anything for granted or hesitate to convey even things that seem obvious. What makes a witness credible can often come down to these subtle, yet crucial, factors.
- Dress appropriately - Seasoned litigators advise experts, “Dress appropriately. Come to court clean, well-groomed, and conservatively dressed. Stick with formal job interview clothing to the best of your ability. Wear dress pants, collared shirts, conservative blouses, and dresses/skirts that fall at a professional length.”
- Be respectful - On personal habits and communication style, these same litigators say experts must appear respectful. “Court is not the forum for speaking out of turn, laughing uncontrollably, or using slang terms or complex jargon. Wait patiently until you are called to the stand before you say anything about the case. Do not chew gum.”
- Extraversion - The Journal of the American Academy of Psychiatry and the Law found that extraversion—as measured by expressiveness in face, movement, and voice—made jurors perceive expert witnesses as more likeable. However, likeability’s impact on credibility varies depending on the perceiver. The study found that extraverted jurors tend to see witnesses they like as more credible. Yet, introverted jurors’ perception of witness credibility was not influenced by their likeability.
- Eye Contact - Moderated eye contact has long been considered a key factor in credibility, with endless studies and articles claiming that averting gaze is a sign of uncertainty, anxiety, or outright dishonesty. For certain expert witnesses, however, eye contact may have a significant impact.
- Researchers found that the more eye contact the speaker made, the more likely the listeners were to rank the speaker as “credible” if the speaker was male. If the speaker was female, however, eye contact did not seem to matter.
- Confidence - A 2009 study in The Journal of the American Academy of Psychiatry and the Law found that increased confidence by the witness also increased jurors’ perceptions of a witnesses’s credibility—but only to a point. “Medium” confidence levels resulted in slightly higher credibility rankings than “high” confidence levels, although both groups scored better than the witnesses who appeared to have “low” confidence.
Litigation Experience
When selecting an expert witness, it's crucial to research their litigation history to understand how their past courtroom involvement might impact their credibility. Experienced experts are familiar with the legal process and require less preparation, often delivering clear testimony and reports. However, their extensive track record may lead to challenges, such as being labeled as a "hired gun" or developing habits that might not align perfectly with the attorney's needs for a specific case.
In contrast, less-experienced experts offer a “clean slate” for attorneys, as they come without preconceived notions of how to prepare reports or present testimony. These experts can be more flexible in their approach but require more preparation and guidance from the legal team. Ultimately, the decision should consider the expert’s qualifications, the case's needs, and how well the expert can communicate complex information.
Prestigious University Credentials
When assessing the prestige of an individual, people often turn to a person’s educational background. Being a graduate of a famous academic institution often brings with it a perception of greater intelligence or superior capacity. These biases tend to carry over to the courtroom. If we perceive a person as superior, then we are more likely to give preference to their testimony.
When searching for expert witnesses to support their cases, most attorneys seek out those with top educational credentials. Ivy League-educated professionals with terminal degrees in their field charge a high premium. Such fees are appropriate in many cases. As experts, they can evaluate and testify in the courtroom based on their prestigious educational background. The question that arises is whether the expert with a PhD or MD from a top school makes a difference in a juror’s perception.
Solid Methodology
Federal Rule of Evidence 702 codifies the Daubert ruling, which broadened the judge’s role in assessing the admissibility of expert witness testimony. Today, judges must determine if an expert’s methodology is sufficiently reliable to support the opinion provided.
To avoid credibility hits and even disqualification problems, ask your expert to walk you through their methodology. Let them know you like to make sure their methods will hold up if challenged in court. Listen for any gaps or common-sense indicators that something is wonky. Further, ask them if others in the field use this same approach or if this is novel.
Just The Facts, Mr. Expert
The last thing you want is to have your expert’s testimony excluded because they strayed into the province of the judge. As the ABA explains, under Federal Rule of Evidence 704(a), expert witnesses may offer testimony on factual issues that a jury will decide as the “trier of facts.” They cannot, however, render legal opinions or advise a jury on the law. They must not even dance close to the edge by asserting what law applies in this case or inferring that a defendant violated the relevant law. This is the sole arena of the judge, who will kick your expert testimony out if he or she perceives a whiff of legal opinion in the expert’s testimony.
Apply these perception factors when selecting and preparing your next expert witnesses. This will ensure smooth sailing on your expert’s credibility perception.
About the author
Carolyn Casey, J.D.
Carolyn Casey is a seasoned professional with extensive experience in legal tech, e-discovery, and legal content creation. As Principal of WritMarketing, she combines her decade of Big Law experience with two decades in software leadership to provide strategic consulting in product strategy, content, and messaging for legal tech clients. Previously, Carolyn served as Legal Content Writer for Expert Institute, Sr. Director of Industry Relations at AccessData, and Director of Product Marketing at Zapproved, focusing on industry trends in forensic investigations, compliance, privacy, and e-discovery. Her career also includes roles at Iron Mountain as Head of Legal Product Management and Sr. Product Marketing Manager, where she led product and marketing strategies for legal services, and at Fios Inc as Sr. Marketing Manager, specializing in eDiscovery solutions.
Her early legal expertise was honed at Brobeck, Phleger & Harrison, where she developed legal strategies for mergers, acquisitions, and international finance matters. Carolyn's education includes a J.D. from American University Washington College of Law, where she was a Senior Editor for the International Law Journal and participated in a pioneering China Summer Law Program. She also holds an AB in Political Science with a minor in art history from Stanford University. Her diverse skill set encompasses research, creative writing, copy editing, and a deep understanding of legal product marketing and international legal trends.
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