Mr. Mark Thundercloud

This crisis/hostage negotiation expert has nearly 2 decades of experience. After serving as a police officer in Milwaukee, he became an FBI special agent for the Spokane Resident Agency. He then went on to work as a supervisory special agent in the crisis negotiation unit of the Federal Bureau of Investigation where he responded to various critical incidents such as hostage situations, barricaded individuals, and kidnapping cases in the United States and in foreign countries. He developed and employed numerous communication techniques for successful crisis and hostage negotiations. In 2011, this expert received the FBI Director’s Meritorious Achievement Award for negotiations conducted during the piracy-related hijacking of the Maersk Alabama commercial vessel near the coast of Somalia. He is currently the president of a crisis negotiations consultancy.